Support from Dominion – COVID-19

We’re reaching out to you to explain the steps we’re taking to maintain our levels of support and client service amidst the outbreak of COVID-19.

We understand our clients will continue to require assistance in the coming weeks, potentially on a more urgent basis than normal, and we are here to support you through these challenging times.

  • As a global company working across different continents and time zones with a robust infrastructure, we’re positioned to offer clients the highest level of service and will continue to communicate with our teams daily. We have a dedicated Covid-19 response team, which ensures we are prepared and have the appropriate measures in place to maintain an undisrupted working environment, and we’re confident there will be no disturbance to our levels of client service. Our teams across the globe will continue to work on high volume and complex matters with full engagement.
  • Our priority is the health and wellbeing of our people, our clients and our community, and we are applying a balanced and informed approach to the ever evolving Covid-19 situation. In line with current advice from the World Health Organisation, as well as Government advice in the locations in which we are based, our staff have been given the option to work from home. Our remote working capability is well tested and working effectively, and we have the best technology in place to enable remote working with no disruption.
  • We greatly value our relationship with you and your team, and our message to you is that we are here to help you as much as we can in the coming weeks on any matters you may have. We’re happy to use the depth and connectivity of our business to assist you in the myriad of challenges and opportunities that lie ahead.

If you have any concerns, please get in touch with a relevant member of staff and we will be happy to assist you.